FAQ

FAQ - Frequently Asked Questions

We hope this article will help you with some valuable information before deciding on booking our services

ABOUT US

1. What is your style ?

Our style in photography is a combination of respect for authenticity, documentary and creative expression. We are the storytellers who will capture specific moments of your wedding day through images !

2. How much do you charge ? 

We offer different basic packages. So please tell us what you need, then we’ll send the suitable quotations.

3. How long have you been in business and what achievements have you made ?

I have been a professional wedding photographer since 2011, and have conducted thousands of photoshoots, including weddings, pre-wedding, engagement, family portraits.

My clients are not only in Vietnam but also come from different countries around the world. I’ve also traveled and photographed in Australia, Europe, Korea, India, Bali, Thailand…

I am one of the winners of many grand prizes of JuneBug Wedding (one of the largest wedding magazines in the world) and have received awards from the most prestigious wedding communities including Fearless Photographers, ISPWP, Mywed Wedding... 

4. Why us ? 

  • We have many years of experience, especially with foreigners. 

  • We are a talented, professional and polite team.

  • We have won multi international photography awards, and our images are widely recognized in major wedding communities over the world. 

  • We're hard-working, dedicated to our work, and have a high sense of responsibility.

  • We don’t try to be the best but always try to be better !

OUR SERVICES

5. What type of wedding have you photographed ?

We have captured various kinds of weddings including: Beach weddings, tropical/garden weddings, elopement weddings, Churches weddings, Buddhist blessing weddings, same-sex weddings, Western/Vietnamese/Chinese,/Hongkong/Indian Weddings…under the rain, and even in storm.

6. Do you offer videography ?

We provide the videography service with 03 professional videographers in our team, we worked for a long time and understand each other, so together we can make your day stressless and more efficient.

7. Do you travel for work ?

We often go around Vietnam and different countries in Asia, Europe...With far-away locations, there will be extra fees for transportation and accommodation. However, we will make the best deal for you.

8. Do you provide wedding dresses ? 

We only focus on images and don't provide wedding dresses, but we can introduce you to some bridal stores with the best quality & prices.

9. Do you provide make-up & hair services ?

We have make-up and hair artist in our team. Our style is luxurious, pure, clean, and in line with photography. With a pre-wedding package, the make-up artist will follow us and retouch make-up/hair.

10. Do you design and make the photobook albums ?

We have album designed and printed premium albums with the latest technology. The albums will be delivered to your home and you will pay the shipping fee.

ABOUT THE IMAGES

11. How do you edit the images ?

Editing images is a balance of blending colors, lighting and contrast with our general style. We respect natural elements, so the pictures will not be over photoshopped in any way.

12. How long before we receive the pictures ? How many pictures and what quality ? 

We will send you some preview photos after the photoshoot from 2 - 3 days. You will receive the whole edited images ( adjust the color & lighting ) from 5-6 weeks after your shooting date. Normally, you will get from 600 to 900 edited images for a full-day wedding, depending on the selected package. All images are sent via a link in high-resolution files , so you can print large ones later. 

13. How do you send pictures to couples ? How long will photos be stored on hosting ?

We will send pictures via email, through professional photo hosting services. We have lots of couples each year with huge images, and can not store them forever, however all your photos will be stored on the server free of charge for 2 years.

14. How about the copyright ?

As all professional photographers, the copyright belongs to photographers who capture the images. This means we have the right to use the pictures to introduce our services or submit for photography contests. In case, clients want to have the copyright of all the pictures, they need to inform us before and might pay the extra fee.

PROCEED THE BOOKING

15. How does the confirmation procedure work?

  • Firstly, please provide us with your information, selected packages and shooting date (we’ll send the booking form to you).

  • The next step is to process the deposit, your shooting date will be secured when we received the payment.

 ✲ OTHER QUESTIONS

16. How long in advance do we have to book ?

Our couples often book from 6 - 12 months in advance, sometimes a couple of months. The peak seasons are April, May, June and December, we usually have a lot of bookings during that time. So you need to book as soon as possible to ensure a certain date. The principle of our work is first come, first serve, we treat all of our clients equally.

17. Can we change the date after the book ?

For any unforeseen reasons (bad weather, sudden illness ...), you can change the date without incurring any costs.

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